Items mailed back via Happy Returns/FedEx are typically processed and refunded within 8-10 business days, but refund times may vary. Once your return is complete and refunded, you will receive an email confirmation.
In-person returns at a Happy Returns location will process the refund immediately. This is the fastest option for returning your gear.
Please note that credit card refunds will show up on your card's online account within 5-7 business days after the card issuer finishes processing it on their end. Refunds to a Paypal account will show up later the same day. Refunds to store credit will be available instantly.
Please note that any outbound shipping fees paid are non-refundable. Return shipping for US-based customers is free.
For international returns, please send your return tracking information to us at firstname.lastname@example.org along with the order number(s) and item(s) you are returning. Once received at our warehouse, we will process your refund and send you a confirmation email.
For more information on how to make a return, you can click this link here.