How long will it take to receive my refund?

We try to issue refunds as quickly as possible!

Once we've physically received your return package and confirmed the condition and contents, we will issue your refund. While we aim to process and refund your return within 10-17 days from the time you send it back, it may take up to 4 weeks during our busiest returns season (November-March).

Once a credit card refund has been issued, it can take up to 5-7 business days for your bank to reflect that transaction on your online account statement.

Please note that any outbound shipping fees paid are non-refundable. Return shipping for US-based customers is free. 

We will notify you via email when your return has been processed and the refund has been issued.