We try to issue refunds as quickly as possible! Unless otherwise noted or requested, the refund will go back to the original form of payment.
For returns set up through our Happy Returns portal and sent back to us, the refund will be issued when your return is completed, and you will receive an email confirmation.
For returns handed over at a Happy Returns Returns Bar, the refund will be issued by the store associate back to the original form of payment. You do not need to bring your card to the store for the refund.
Please note that credit card refunds will show up on your card's online account within 5-7 business days after the card issuer finishes processing it on their end. Refunds to a Paypal account will show up later the same day. Refunds to store credit will be available instantly.
Please note that any outbound shipping fees paid are non-refundable. Return shipping for US-based customers is free.