Refunds and exchanges are typically processed within 10 business days of when your returned gear was received at our returns center - please note, refund and exchange times may vary. Once your return is verified and inspected in accordance with our Return Policy, you will receive an email update of your refund or exchange.
Please allow 3-5 business days for your bank to process a credit card refund once approved. PayPal refunds will show up on your PayPal account within 24 hours of processing. Refunds to store credit will be available in your Huckberry account instantly once your return items have been approved.
Please note that all original shipping fees at time of purchase are non-refundable. Return and exchange shipping for US-based customers is free.
For international returns, please send your return tracking information to us at firstname.lastname@example.org along with the order number(s) and item(s) you are returning. Once we confirm receipt of the return at our warehouse and your items are inspected, a member of our team will process your refund and send you a confirmation email.
See here for more information on how to make a return.