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  1. Huckberry Support
  2. FAQ

FAQ

Answers to our most popular questions

Returns

  • How do I make a return?
  • Can I exchange for a different size?
  • How long will it take to receive my refund?
  • What is your return policy?
  • I received a damaged, defective or incorrect item. What do I do?

Ordering

  • Can I change or cancel my order?
  • What currency are your prices in?
  • When will my order ship?
  • Do you have any coupons or discounts?
  • Do you price match?
  • What methods of payment do you accept?
See all 8 articles

Shipping

  • Tracking shows as delivered, but I don’t have my package. What do I do?
  • What shipping methods do you offer?
  • How much does shipping cost?
  • How do I track my order?
  • What carriers do you use?
  • Can you delay shipping my order?
See all 9 articles

Products

  • What size am I?
  • Can I be notified when an item is back in stock?
  • Do you offer a warranty on your products?
  • What items are excluded from discounts?
  • How can I repair my 10-Year Hoodie?

My Account

  • What is the status of my order?
  • How do I unsubscribe from Huckberry emails?
  • Where can I check my store credit balance?
  • Do you offer a military discount?
  • How do I create a Huckberry account?
  • How do I delete my Huckberry account?

Other Questions

  • Are there any job openings at Huckberry?
  • How do I submit my brand to be featured on Huckberry?
  • California Proposition 65 Compliance
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