For returns outside of the U.S., please scroll down to the International Return Instructions section.
If you purchased your item from Amazon or another retailer other than Huckberry.com, please initiate your return directly with that retailer.
U.S. Orders
To start an online return, you'll need your order reference number (e.g. R123456789) and the email address used to place your order. Once you enter those, you can select the item(s) you’d like to return.
A reminder from our Return Policy, returned items must be:
- Purchased directly from Huckberry.com
- In brand new, unworn condition
- Item(s) must not have been worn, altered, washed, or damaged
- Item(s) must include original packaging and tags
Refunds typically take 10 business days to process once received at our Returns Center. Your bank may take an additional 3–5 business days to post the refund.
Returning items in multiple boxes?
If you’re returning multiple boxes, create a separate return label for each one in the portal. Please do not combine multiple return authorizations in a single box — this may delay your refund.
Returning an item marked “returnable to vendor”?
Please contact us here for assistance — these returns must be handled outside of our portal.
Returning a gift?
Head to the same return link above and click on “Start your gift return and exchange” at the bottom of the page. This will issue store credit to your Huckberry account rather than refunding the purchaser. The original purchaser will not be notified of the gift return.
Still need help?
Contact our team here and include:
- Your order reference number (e.g. R123456789)
- Which item(s) you’d like to return
International Return Instructions
We’re unable to provide prepaid labels outside the U.S. Please ship returns to:
Huckberry Returns
4000 Creekside Parkway, Suite A
Lockbourne, OH 43137
USA
Include your packing slip or a note with your name, email address, and order reference number (R123456789). We’re unable to process exchanges for international customers.
Please contact our team with your return carrier and tracking details — this helps us confirm receipt and process your refund faster.